Meanwhile, I'm more focused on the main reason I enjoy OpenWorld: the customers. While there are other opportunities to meet with customers during the year, the meetings at OpenWorld have their own flavor. These aren't customers who've sat through a full day at the CVC and are sick of Powerpoint. These are customers who are here to learn, and want to spend 1/2 hour to an hour to address very specific questions, and get a sense of what they need to do next. It's a time to really engage 1:1, and talk not in generalities, but specifically about what they are trying to achieve, and how they are going to do it. I always leave OpenWorld exhausted, but full of stories about the people I met and the challenges they're facing, and I hope this year will be more of the same.
Can't make OpenWorld? Got a good story to tell? Sound off below.